Deccan Herald, Thursday, January 29, 2004


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Deccan Herald » Metro Life » Full Story

‘Do-it-yourself’ policy, new HR mantra

The McAfee Security Engineering Center has evolved a new mantra to help the staff respect each and bond better



Imagine an office with ‘no office boys’. An office where everyone of the staff do all their work on their own - from taking care of their respective cabinets to fixing computers, cleaning whiteboards and even maintenance of the cafeteria. No longer imagination, this is the new HR mantra at McAfee Security Engineering Center (a Network Associates Center), Bangalore.

Says Aparna Ballakur, HR Business Partner, McAfee, “The concept is already prevalent in the developed world. We are trying to implement the same here in India. When everybody does their own work, it improves employee self-reliance and in the process the individuals’ self confidence levels. Another important outcome of such a policy is that everyone learns to respect another’s job. They appreciate that nobody’s job is big or small. That helps to build a very healthy work environment. We hope that in the long run it would help people to reflect the same sentiments in their personal lives as well.”In their attempt to inculcate a sense of belonging among all the staff members, the HR team at McAfee welcomes its new recruits with flowers, even before they report to duty. “Once they confirm their job acceptance, we send across flowers to the new recruits so that they feel ‘at home’ from day one. In the long run this has left a lasting impression on most employees at the centre. A sense of belonging is established. Everyone at the centre believes that life at work just could not get better,” says Aparna.

“We also ensure a great degree of transparency at work. Anybody can approach any of their managers with any questions or doubts ‘at will’. This helps to establish a great personal rapport among all employees.

“We do not believe in the need to constantly monitor anybody’s work. We have tried to build an environment where all the employees know that their work is appreciated. We host theme parties occasionally to celebrate successes, important events and anniversary of the centre. This kind of a holistic approach to work helps the employees to not only work with ease but also battle work-related stress.”

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